Re-Introducing Agent M1

To the outside world, agent M1 is your every day wife, mom and seasoned professional. At work, however, she transforms into a covert leader, secretly wondering how to fix the myriad problems at work. She knows she can be a change agent, even when the threat of disaster looms. The question is not how, but […]

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Time to Mop Up

Tonight, I was performing the cathartic act of mopping the floor at home. So many days and nights I feel too exhausted from mopping up messes at work, that I don’t much feel like cleaning my own mess. This is my take on another form of work/life balance. When times are stressful and I am […]

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Covert Answers: Unresponsive Managers

Covert Leadership Agents respond to readers’ questions in the Covert Answers feature. Submit your question here. Hi Agents – I find myself in an awkward position at work. The company director (my direct supervisor) asked me to give him a report with compiled data from five technical managers, all of whom report to the deputy director (my […]

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When Goal Setting Isn’t Enough

I have this employee who has been learning his role on-the-job now for several years. During the past two, he hasn’t received a promotion and he’s wondering why. After our informal discussion where he disclosed his frustrations, it was immediately clear to me the reason for his struggles. Doug is a superstar in his own […]

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