You’re going to see a few changes to this blog and site as we Agents (slowly) start to reveal our identities. If you’ve been following us for a while, you’ll know that Agent M has been on a particularly wild ride in her search for career fulfillment — and some parts of her journey are […]
Author Archive | CL Agents
Covert Answers: Left Out, and Left Wondering, at Work
Covert Leadership Agents respond to readers’ questions in the Covert Answers feature. Submit your question here. What should I assume when a workgroup is assembled which excludes you when your assignment is the topic of the workgroup? -JB Agent S1 says: Hi JB – First take a deep breath: This is a tough situation and there are […]
Covert Answers: Unresponsive Managers
Covert Leadership Agents respond to readers’ questions in the Covert Answers feature. Submit your question here. Hi Agents – I find myself in an awkward position at work. The company director (my direct supervisor) asked me to give him a report with compiled data from five technical managers, all of whom report to the deputy director (my […]
Covert Answers: When a Colleague is Failing in Client Meetings
Covert Leadership Agents respond to readers’ questions in the Covert Answers feature. Submit your question here. Dear Agents, There’s a person on my team who is terrible in front of clients. I’m not her supervisor, but I have to attend client meetings with her, which is pretty painful for me. I’ve talked to her boss about […]
Covert Answers: Feeling Overwhelmed in a New Position?
Covert Leadership Agents respond to readers’ questions in the Covert Answers feature. Submit your question here. Dear Agents: I just (about a week ago) got promoted to a new position and I’m feeling completely overwhelmed with the amount of work. Should I tell anyone I need help? How can I do that without totally losing credibility? […]
Covert Answers: Having “The Talk” with an Underperforming Colleague
Covert Leadership Agents respond to readers’ questions in the Covert Answers feature. Submit your question here. Dear Agents: I have a friend/colleague who isn’t pulling her weight on the team. Other people have noticed too, and I think she’s in danger of losing her job. I know she’s capable! How can I tell her this in […]
Covert Answers: Helping a Defensive Worker be a Team Player
[Note: We’re starting a new feature called Covert Answers where Covert Leadership Agents will answer reader questions. Submit yours here.] Dear Agents: One of the people I manage is very defensive and because of this she can’t work well with the rest of the team. What can I do to help her become more of […]