There is a fine balance between caring too much and caring just enough. I sometimes land in the former camp. I think at least a few of us (Agents) probably complement each other in this area where one agent can play one side, while one of us plays the other. It’s a yin/yang mechanism, and a matter of survival in the workplace.
You might be asking – what am I talking about? I’m referring to the delicate balance between how to manage with compassion, versus too much passion. How to think before you speak. How to back peddle when you’ve said too much and get back on course. These are skills that take time and they begin with self-recognition and the foreshadowing of your internal warning signals that, if not cautious, you might open mouth and insert foot.
Do you have experiences like this where you know when to be compassionate and just listen, versus too verbally passionate? What are some of the ways you’ve ‘contained’ your passion at work?
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